Terms of service

Terms of Service

1. General
By accessing or placing an order through our website, you agree to be bound by these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability
All products are subject to availability. Colors, sizing, and product images may vary slightly depending on display settings.

3. Orders & Payments
Orders are confirmed only after successful payment. We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or stock issues.

4. Shipping
Shipping fees vary by region and will be displayed at checkout. Delivery times may vary due to external factors such as couriers or holidays.

5. Returns & Exchanges
Shipping expenses for returns or exchanges are the responsibility of the customer.
Processing may take up to 5 business days.
Discounted items, applied promotions, and bundles are not eligible for return or exchange.
All refunds are issued only through InstaPay.

6. Customer Responsibilities
Customers must provide accurate contact information and addresses. Any delays caused by incorrect information are the customer's responsibility.

7. Contact & Support
For support, customers must first fill out the contact form on our website.
After submitting, they should message us on Instagram for faster assistance.

8. Intellectual Property
All logos, designs, images, and content on this website are the property of our brand and may not be copied or used without permission.

9. Liability
We are not responsible for delays, losses, or damages caused by shipping carriers or external factors beyond our control.

10. Governing Law
These Terms of Service are governed by the applicable laws of Egypt